» Payment Terms & Methods: *70% advance to be paid for booking of the total tour package cost
» Cancellation & Refund Policy:
* 100% Refund will be made within 15 working days from the date of receipt of the cancellation.
* 75% Refund will be made within 7 working days from the date of receipt of the cancellation.
* 50% Refund will be made within 3 working days from the date of receipt of the cancellation.
» Other Terms & Conditions, if any(optional): The following are the terms and conditions to get access with the facilities and services of Surabi Tours & Travels to avoid future adversities;
1. Every tourist should carry their id cards compulsory during the tour.
2. To confirm the tour-booking 50% of package amount to be made in advance and full payment to be made before 10 days with payment.
3. After payment if the booking is cancelled before 7 days of tour 50% amount will be deducted, 75% of the package before 3 days of the tour and 100% if cancelled on the date of commencement of tour.
4. Company does not hold any responsibility liability, if the tour is cancelled or itinerary changed due to any unpredictable event.
5. Company does not cover insurance in case of any accidents or loss of belongings,etc.
Child Policy :
1. Child Below 5 yrs complimentary
2. Child 5 -10 yrs without extra bed as mention in cost column (CNB = Child no Bed)
3. Child 5 -10 yrs with extra bed as mention in cost column (CWB = Child with Bed)
4. Above 10 years Extra adult with an extra bed sharing room are same &; charged as per respective hotel policy.
5. Hotels are very strict with the child policy.
Cancellation Policy :
1. Minimum Cancellation is Rs. 1000 per Head.
2. 25% Between 30-20 Days Before Tour Departure
3. 50% Between 20-10 Days Before Tour Departure
4. 75% Between 10-05 Days Before Tour Departure
5. 10% on the Same Day & No show
1. We provide exclusive vehicles in our packages as per requirement
2. AC small Vehicles; Indica, Indigo, Dzire as per the availability for 2-4 pax
3. Innova Tavera for 6 pax including child.
4. If guest are booked for luxury vehicles, Innova Scorpio Xylo Tavera will be provided as per availability.
5. Only 06 persons are allowed in ‘1’ Innova including child. In case the number of persons more than 7 8, another vehicle like Tavera Temp Traveller or mini bus will be provided as per the requirement.
Thanking you, and we assure our best services at all times. For any further clarification, please feel free to contact us any time.
I hope you will find above as per your requirement. In case of anything. Please feel free to get in touch. We will look forward to hear a positive reply from your side.