» Other Terms & Conditions, if any(optional): Above Itinerary is a suggested itinerary and not a confirmed one as it can be changed by our local transporter
We strongly recommend every client to upgrade the hotels as per their choice and star category.
We are intermediary who book and arrange all services for our client. The services are provided by the service providers such as hotels, airlines etc for which we do not have control on their quality and you are requested to speak to them directly for any service related issues
The child between 02-03years will not be given any land services.
We do not provide any porter services
All above rates and services are subject to availability and can be changed without prior notice.
All transfers and sightseeing are on Seat in coach basis.
There may be certain surcharges applicable at the time of booking of the holiday package
As of now, we are not holding any confirmed airline seats, hotel rooms.
Actual ROE is charge at the time of confirmation. Currently calculated at 1 USD = INR 70
Above prices are on Per person basis on Double Occupancy or as specified as otherwise
The per person rates valid between 01 April 2018 to 31 December 2019
W.e.f 1st Sep, 2017, the tourism tax of MYR 10-13 per room per night will be collected directly from the guest upon arrival in all hotels in Malaysia.
as per the group departure dates mentioned below.
The inclusions mentioned in the itinerary are for reference purposes and all the inclusions to subject to your package type booked based on above pricing and acceptance.
we usually give indoor outdoor tickets on the same day, but on special occasions we might give indoor on one day and outdoor on different days (depending on the itinerary)
Occasionally we have seen departure delays in Malaysia which delays the arrival in Singapore. In case Singapore arrival is delayed, we will switch night safari to an alternate date so as to maintain the comfort of the client (please note the above cannot be confirmed in advance)
City tour and Sentosa tour can be combined on the same day also.
Singapore can be done first or there can be a split stay on any of the destination without any prior notice
Some itineraries have a departure on weekdays for which we might switch itinerary and do Genting Highland first instead of kualalumpur. In that case the itinerary will be switched and the said can be done without any prior intimation.
No TRANSFERS are given for Dinner unless booked which is payable over and above the cost of above Holiday cost
Except the peak periods of congresses, fairs, local festivals
No extra bed is provided at first world hotel (superior room and deluxe room). No cost will be reduced for the same. All triple occupancy have to share the same bed in a room
Cable car at Genting is subject to operating on the travel date. No refund will be given under any circumstances
Any delay or cancellation of program due to weather or other reasons will not be eligible for any refund
Please make sure you follow the timings given by the driver and guide for all the services and transfers. In case you fail to follow the timings, the Driver will leave for which no refund will be given
Hotels suggested in the itinerary can be changed and will be equivalent or more to the one given to you in terms of price as per the official rate sheet of the hotel.
Some departures can have compulsory gala dinner on 31st of December or other special dates depending on the policy of the hotel which is over and above the cost of above holiday
The flight details are mostly fixed but can change as well with an alternate flight (mostly in the case of date change)
The hotel will give the room double or twin as per the availability for which we have no control, the said is between the client and the hotel (bedding type availability )
We book the room in a certain room type. Any kind of upgrade or downgrade given to the client by the hotel is as a dispute between the hotel and client for which we have no control. Also, any kind of amenities or services not provided by the hotel will be a dispute between the hotel or airline and the client
We book basic room in the hotel booked by us unless specified the room category.
Please note that the above holiday is a fixed holiday for which any alteration or changes are not possible and any request for changes are subject to approval and availability.
Please note that the above tour might require physical activity whereby a lot of walking is needed at theme parks and other tours. The tour might also require long hours of tours and arrivals which can be very late or early in the morning. All clients are expected to take full medical check up with a doctors approval before taking the above holiday package. In case any client is facing any medical problem, it is highly advisable to consult the doctor before undertaking the above holiday. Also, zapbooking takes no responsibility in case there is a medical illness during or after the tour because of any reason.
Special assistance are subject to approval based on request
The above tour cost is calculated as per the current taxes, visa charges and other charges as per the current date. Any change till the time of departure. Any additional cost of such nature will have to be taken care by the client.
Please note to take care of the visa processing and its time as we will not be responsible for any kind of delays or refusal of visa from the concerned consulate and the cancellation policy of the holiday will be applied.
Any kind of disputes or refunds will not be verbally accepted. We will require the invoice, slips and requisite document with details to be able to process any refunds
Any kind of delays in flight such as fog or technical problem Is not the responsibility of zapbooking and any kind of hotel cancellations and no shows will be the responsibility of the client
Any disputes are subject to jurisdiction at the Delhi court of law.
Over and above the cancellation policy as mentioned above. If there is any extra or additional cancellation policy of airline, cruise, hotels etc. the client will be responsible for the same and have to be paid by the client. There are also some tickets that are 100 percent non refundable which is also to be taken care by the client.
Any form of confirmation in terms of email, verbal with advance payment will be treated as confirmation. We also understand that the client accepts the above terms and conditions before confirming the above holiday.