Jannat-E-Kashmir 5 Nights 6 days

Cancellation Policy & Charges

All the cancellations must be communicated in written.

The token amount is non-refundable in any case.

Cancellations made 15 Days before the travel date will attract cancellation charges.

Cancellation charges will vary from 25% - 50% of the total tour package cost.

100 % Retention charges will be levied for bookings cancelled within 15 days of the travel date or No show scenarios.

No refunds will be given in case of missed or unused services. This includes Flights, Trains, Hotel stays, meals, sightseeing, transfers, entry tickets, permits, or any other services.

Compasz Tours Private Limited has the right to cancel your Invoice due to insufficient Advance Amount i.e., 50% of the total Tour Package Cost.

In case clients are suspected of indulging in any kind of illegal activity or violent behaviour, Compasz Tours Private Limited will immediately stop the services while holding all the refunds.

Terms & Conditions

• All our packages are customizable except Fixed Departures.
• Guests are requested to conduct all discussions in written (verbal communications will not be accepted).
• The packages offered by Compasz Tours Private Limited can be customized according to guests’ wishes.
• To ensure smooth services, the Company can also make alterations to the tour. 
• The reasons for such changes can be acts of god, technical problems, sudden service issues, government policies, or any other similar situation.
• The package will not be considered booked until we have received the advance amount.
• Travel dates for DND (Date Not Decided) packages should be confirmed within 30 days of the invoice issuance date.
• Delays may lead to certain inconveniences.
• To give better experiences to our guests, our company also rolls out special offers. (This includes upgraded Hotels, Room categories, and Vehicle types.)
• No additional cost will be levied for such upgrades, and this exciting news will be shared with you either before or during the trip.

Refund policy

Refunds will be initiated within 30 working days from the date of cancellation as per the Cancellation & Refund Policy. This means that once you have canceled your booking and the applicable cancellation charges have been determined, the process of refunding the eligible amount will begin. It may take up to 30 working days for the refund to be processed and credited back to the original payment method.

It's essential to keep in mind that the actual time it takes for the refund to reflect in your account can vary depending on your payment provider, bank, or financial institution. Therefore, it's advisable to monitor your account and reach out to 24tripzs.com if you haven't received the refund within the stipulated time frame.

Know Before You Go

• Check-in time is usually at 2 PM and check-out at 12 PM.
• Pack warm clothes, even in summer, as the evenings can get chilly.
• Carry comfortable walking shoes and sun protection with you.
• For visits to certain spots like Gulmarg, Sonmarg, and Pahalgam, local union cabs are required (paid on the spot).
• The Gondola ride and pony rides are optional.
• Roads in the mountains can be slow. So, enjoy the drive as it is a part of the experience. 
• Travel insurance is always a good idea for your safety and assurance.