» Payment Terms & Methods: *60% advance to be paid for booking of the total tour package cost
» Cancellation & Refund Policy:
* 100% Refund will be made within 15 working days from the date of receipt of the cancellation.
* 75% Refund will be made within 7 working days from the date of receipt of the cancellation.
* 50% Refund will be made within 3 working days from the date of receipt of the cancellation.
» Other Terms & Conditions, if any(optional): The following are the terms and conditions to get access with the facilities and services of
Surabi Tours & Travels to avoid future adversities;
1. Every tourist should carry their ID cards compulsory during the tour.
2. To confirm the tour-booking an advance of 60% of package amount to be made and full payment to be made before one week.
3. After payment if the booking is cancelled before 7 days of tour 75% amount will be deducted, 50% of the package before 3 days of the tour and if the tour is cancelled on the date of commencement of tour.100% will be deducted , no amount will be paid
4. Company does not hold any responsibility liability, if the tour is or itinerary changed due to any unpredictable event, strike, bus train flight missed, or any unforeseen incidents happened or any natural calamaties occur, if any amount incurred to the Tourist it is purely to be paid by the Tourist only.
5. Company does not cover any insurance in case of any accidents or loss of belongings, etc.
Child Policy :
1. Child Below 5 yrs complimentary
2. Child 5 -10 yrs without extra bed as mention in cost column (CNB = Child no Bed)
3. Child 5 -10 yrs with extra bed as mention in cost column (CWB = Child with Bed)
4. Above 10 years Extra adult with an extra bed sharing room are same &; charged as per respective hotel policy.
5. Hotels are very strict with the child policy.
Cancellation Policy :
1. 100% Between 20-15 Days Before Tour Departure
3. 75% Between 10-07 Days Before Tour Departure
4. 50% Between 05-03 Days Before Tour Departure