GOLD TRAVELS is India's leading Inbound and Outbound Travel solution company. We provide comprehensive travel solutions for leisure, group, charters & small business travelers, backed by real-time websites & unmatched products. Since our inception, we have been growing rapidly, aspiring to emerge as one of the foremost travel companies in India.
We are committed to offering travel services of the highest quality, combining our energy and enthusiasm, with our years of experience. Our greatest satisfaction comes in serving large numbers of satisfied clients who have experienced the joys and inspiration of travel.
Objective
The complete satisfaction of every traveler that calls on Gold Travels. We recognize that good service is more than competitive pricing; it's a near-obsessive attention to detail that transforms a good experience into an exceptional one. We don't want to sell you a travel package; we want to understand your needs, so we can custom design a travel solution that meets your specific requirements. We look at your opportunities and challenges and design a solution customized to fit you.
Customer care is among the highest of our priorities and we are on our toes to accomplish this task at any hour. Our office operates from 9 AM to 10 PM India standard time, Monday to Saturday except on holidays.
Our Team
Our team of professionally trained and qualified staff is fully committed to providing the highest level of customer satisfaction. Our personal involved in packaging your holiday undergo rigorous training in customer care, itinerary is on paying attention to details of your travel requirement which make your experience with us an enjoyable and unforgettable one.
The hotels they provided are far from the main market place accordingly the driver was not willing to take the market place after dropping in the Hotel. Also the Nishat View Hotel in Srinagar was not of good quality. Room is very small, damp and unhealthy.
The hotel at Munnar "Spice Jungle Resort" was wor st. The entry road w as narrow and risky.The hotel was booked far from city inspite of repeated requests for hotels in cities. No one was there to guide properly. We were provided a driver who didnt have any knowledge about the places to visit. However, later he was replaced. The behaviour of the Gold travels staff was also not up to the mark,when we complained about all this to them. Not at all satisfied,sorry.