» Payment Terms & Methods: * 50% advance to be paid for booking of the total tour package cost.
» Cancellation & Refund Policy: * Upon cancellation, refund will be made after deducting the Retention Amount.
* Retention Amount ies as per the number of days left before your package start date.
* Refund will be made within 15 working days from the date of receipt of the cancellation.
» Other Terms & Conditions, if any(optional): i Hotel check in and Check out time will be 12:00 Noon. Early Check In, late Checkout under the discretion of hotel and subject to Availability
ii Houseboat check in Time is 12:00 Noon & Check out time is 09:00 AM. Early Check In subject to Availability
iii In case of unavailability of room, an alternate hotel in similar category will be provided with the concurrence of customer.
iv Rooms in Munnar, Thekkay will be provided with Non A/c rooms because of hill stations.
v Drivers are fully engaged in driving during day hours and working time of them is up to dusk. After sunset driving is under the discretion of driver.
vi Vehicle is permitted to move as per the itinerary and blocked kilometre. Extra charge will be incurred from customer for extra kilometre.
vii For a perfect tour as per the itinerary, customer is requested to follow the timings. During tour driver / holiday advisor will be for your assistance.
viii A/c Available in Deluxe house boat from 9 PM to 6 AM. A/c Available in Premium and Luxury from Check in to checkout
ix Total kilometre for the vehicle counts from Kochi to Kochi not from pick up point.