I take this opportunity to thank Nisha of Rang-Colours for the services for our travel to India in December 2014/January 2015. My daughters, son-in-law and I were very happy with what she had organized, and were awed by her care during the entire stay.
When we started our plan, it was for the Golden Triangle Tour (Agra, Jaipur and Delhi). We contacted 6 travel agents in Delhi with our proposed plan asking for suggestions, price quotes, etc. All 6 travel agents, including Rang Colours responded promptly. After a couple of e-mails with each of the travel agents, we created a matrix to have a feel for the flexibility, service orientation, sincerity, price, reliability, etc. My family shortlisted the 6 travel agents to 2. After a couple of more e-mails, we thought that Rang Colours would be the best for us. I am glad that we concluded that way. Nisha's desire to have our business and assurance to make the trip a safe and memorable one made us to add an additional 8 days in South India.
Here are some key points on the services and their quality we received from Rang Colours:
1. The vehicles provided to us were exactly the same ones promised. The vehicles were reliable and of good quality. The drivers were awesome. Mr. Jagan took care of our transportation for the first 8 days in South India, and Mr. Sanjeev did the same for 5 days in North India. Both of them were very good; very reliable, punctual, caring and smart drivers. Both were very cautious drivers and they showed flexibility with no hesitation to make changes. Thank you, Rang Colours. We felt safe, and we had no hesitation to trust the drivers with our belongings.
2. The hotels provided to us were the same we had agreed. Our check-ins, check-outs were flawless. There were no hidden charges. The staff at these hotels was great. We were very much impressed with the service they were ready to provide. The breakfasts were excellent with a good selection of Indian and Western food. I must say that the Indian food was so good that we stopped stopping by the Western food section.
3. The tour guides were very punctual. All of them were very knowledgeable of the sites. They were flexible and very caring. Bravo.
4. Nisha, on top of all, was accessible 24/7 during our entire stay in India. Although we had no reason to contact her, the fact that she was accessible gave us a very high level sense of comfort. Nisha had thought through minute details of our needs in the planning of the itinerary, and delivered a very fine travel arrangement as she had promised. I can say with no hesitation that in every aspect of the travel, in terms of every aspect of the service, Rang Colour's performance was outstanding. I can also say with no hesitation that there was nothing negative for us to comment on. In addition there were no hidden charges. The price was exactly the same we had agreed.
Nisha, please continue to do what you have done. I wish you the best.
Our trip to India was a memorable one, and Nisha played a major part in making it so. Thanks to Rang Colurs once again.