Memorable 3 Days Bhitarkanika with Bhubaneswar Trip Package

She had booked a AC Deluxe Room for 3N check-in on 27-10-2016 check-out on 30-10-2016 with complimentary BF for Rs.6600/- We checked in around 17.30 on 23-10-2016 and checked out at 08.30 on 30-10-2016.
Our experience with the standard of AC Deluxe Room of Hotel Kalinga ,its quality of food and behaviour pattern of its manager ,Riaz Mehmad, is just Horrible.
(1) The Room was sea-facing no doubt but absolutely shabby,used bed sheet & pillow cover (gory red), no wardrobe,old model TV on top of mirror, two plastic chairs, toilet/washroom narrow, doors 51/2 ft height ,no telephone .You may guess from a few pictures attached.
(2) Food less than ordinary in taste .In Dal served to other guests in dinner on 27th. night ,there was a small lizard. Thereafter,we refrained from taking lunch & dinner at this hotel .
(3) We reached at 27th late afternoon ,so no breakfast. In spite of our stay being 3-N and entitled for 3 complimentary BF , we were charged extra Rs.116/- for BF taken on 30th morning.
(4) Pls look into the attached leaflet and visiting card of Riaz Mohamed .Wrt tariff for AC Deluxe D/Rm ,these give various figures,e.g. LEAFLET shows at Rs. 1350/- for Classic A/C Suit/ Rs.1300/- for Classic D/Bedroom A/C and Riaz card shows Rs.1650/- for Classic A/c Suit-1st Floor, Rs.1550/- for Classic D/Bedroom A/c.