» Payment Terms & Methods: * 30% advance to be paid for booking of the total tour package cost.
* Airfare/Transport fare to be paid full at one time in advance.
» Cancellation & Refund Policy: * Upon cancellation, refund will be made after deducting the Retention Amount.
* Retention Amount ies as per the number of days left before your package start date.
* Refund will be made within 15 working days from the date of receipt of the cancellation.
» Other Terms & Conditions, if any(optional): PAYMENT POLICY: n The terms and conditions below apply for both FIT & GIT and Green Orange Travel, unless otherwise stated. n In event of any conflict, the terms and conditions herein shall prevail. n n 1 RESERVATIONS & PAYMENTS Applicable for Green Orange only n All bookings will be on first come first served basis. n A child fare is only applicable to children below 12 years of age on the date of scheduled departure from India. n A surcharge will be imposed where an extra bed is required for the child or where the child occupies a room with only one adult, and our staff will be to assisting you in making enquiries on the applicable surcharges. Time and Location Surcharges such as peak season charges may apply. n Payment make does not constitute confirmation of the booking. . n Confirmation letter or E-Service Vouchers will be emailed to the customers upon confirmation of the package. n Customer will receive a confirmation email within 5 - 7 working days after booking for Domestic destinations / International 7 – 14 working days. n In the event that full payment is not received. You may contact our sales person at our office during office hours for any issues pertaining to outstanding areas. n Failure to comply with this may result in automatic cancellation of reservation and forfeiture of Payment. n n 2 CANCELLATIONS n All Cancellations of reservation are required in writing. However, cancellation fees will apply and it is computed based on the length of notice period given prior to the departure. The cancellation fees as well as corresponding refund components are indicated at the cancellation/refund policy of each individual tour products. n n 3 CANCELLATIONS by the Company n Please note that Green Orange is acting as an agent for services rendered. Even after deposit or full payment has been made, all arrangements are still subject to final confirmation. If due to some unforeseeable circumstances the arrangement cannot be finalised and the reservation has to be cancelled, the Company will endeavour to notify the Customer at least 1 week before departure. n Green Orange reserves the right to cancel any tour prior to departure date for any reason including but not limited to an insufficient numbers of participants. Green Orange may decide or recommend alternative tours. n Green Orange may recommend alternative tours either to the same destination or other tours, based on current tour fare. In that case accommodation and all other tour services are strictly upon request and subject to confirmation. Green Orange may recommend alternatives if available. Please note that surcharges may apply on a case by case basis and the Customer will be advised accordingly. n Green Orange shall also not be held liable for any contingent costs incurred by the Customer arising from the cancellation. The Customer shall receive the refund within 4 to 6 weeks upon the Company notifying the Customer of the tour cancellation. Save as stated herein, Green Orange shall not be liable for any claims, losses, damages or costs sustained by the Customer. n n 4 Cancellation Policy Season 5Cancellation Policy Off-Season n 5% before 90-45 days from departure n 12% before 31-44 days from departure n 30% before 30-25 days from departure n 75% before 20-15 days from departure 5% before 45-28 days from departure n 30% before 27-26 days from departure n 45% before 25-10 days from departure n n 6 Payment Terms n 30% before 90 days from departure n 50% before 45 days from departure n 100% before 25 days from departure n n 7 Mode of Payment n Please pay via: n NEFT/IMPS– n Please email us the screenshot after payment. n Debit/Credit cards – 2. 96% extra payment charges n n Account Details: Bandhan Bank n A/C No: 101800000***** n A/C Holder Name: Green Orange n IFSC CODE: BDBL0001590 n ACCOUNT TYPE: CURRENT n GSTIN: 19AJDPM5007B1ZN