Amazing Thailand: Where Luxury Meets Adventure

The Elite Holidays u2013 Terms and Conditions / Refund & Payment Pocily

Payment Policy

• For the land arrangements, we would need INR 20,000/- as token amount which you can pay through our Payment Gateway via Net Banking/ Credit Card/ Debit Card.
• For flights, Full Payment needs to be furnished through Net Banking or cash deposit as Airfare rates tend to fluctuate even many times during a single day.
• After making the token payment, you need to cover the 30% payment of the total package cost which can be made within 5-6 days through Net Banking, cash deposit or Cheque in our Bank.
• Remaining amount i.e. 70% of the total package cost needs to be furnished 1 month before the travel date.
• In case of urgent bookings, i.e. less than 1 month to travel date full amount needs to be paid in one go. Once the payments are received, you shall be acknowledged immediately via an e-mail/ Phone call.
• Your Payment Invoice & Vouchers shall be delivered to you electronically via E-mail. Vouchers are normally provided 7 days before the travel date.

Refund Policy

• The Package is Refundable
• Cancellation Fees if any will be discussed at the time of booking
• Flight fares and transportation Cancellation fee applies as per the time frame.
• Airlines Cancelation fees apply as per the Airlines Policy
• Visa and Service fees is Non-Refundable
• Above policies are subject to change without any prior notice and you will get the final policies by your booking agent.

Policy & Important Terms

• Note:- Minimum 6 month passport validity required for international travel.
• Tour can be cancelled or postpone due to natural calamities.
• No refund will be provided or tours will be re-scheduled in case of no-show.
• Early check in and late checkout is subject to the hotel availability.
• If there is a change in the assigned pick-up time or location then the same will be informed by the driver to guest.
• If there is any change in flight by airlines then tours and transfers rescheduling will not be done.
• Guest should arrive 15-20 mints prior in Hotel lobby for any tour or transfer.