Reviews

4
40 ratings & 40 reviews

5 ★ 19
4 ★ 12
3 ★ 3
2 ★ 1
1 ★ 5

pre-sales

ease of payment

driver quality

ground handling
Sort by :
18 February 2015  

Tour was wonderful.Make My Tour N Trip planned the trip in a very good way. They also considered our last minute booking for Delhi Accommodation. I would suggest Make My Tour N Trip to my friends and family. Thanks for the wonderful arrangements and looking forward for future trips with you people. Regards, Narmeen

20 January 2015  

MAKE MY TOUR N TRIP IS MARVELOUS TOUR ORGANIZER AND VERY CO OPERATIVE MANAGEMENT ..IT SERVE SELECTED PRIME LOCATED HOTEL. I WILL ALWAYS PREFER TO MY FRIENDS ABOUT THIS TOUR ORGANIZER. Thanks & Regards, Ilesh Shah

18 June 2014  

Dear Nargis Trust you are doing well. I have returned my home town safely yesterday in morning after the trip. Thanks for all the arrangements you have done considering the hindrances. Though the said hotels in shimla n manali I did not get but the hotels provided were ok. I am satisfied with the trip but expected more places to see. As the visits are very less in the towns covered. Foods were excellent. Rooms were ok. Service were ok. I would like to appreciate about the driver provided for this journey. I am very much satisfied with him. Above all it was a good trip for me and I appreciate your prompt co operation for queries and solving problems. And a special Thanks to you for all the arrangements you have done. I would be likely contact you do to my next trip. Thanks and Regards Imran

30 May 2014  

Hello Nargis Tour organization Make My Tour N Trip is Fantastic. Superb Followup for our Safety...every time your incoming calls and asking for services is a excellent thing. Hotel, Traveling ,excellent Driver cum our guide..he co-operate with us starting to till end. Vehicle is also very good as per our expectation . Accommodation, Economy package taste in our budget .All over is very nice experience with your company. Thanks to all Make My Tour N Trip's Team Special Thanks to Nargis Best Regard Irfan

9 May 2014  

This was an awesome experience . would like to thank Amit,Nargis,Ajit from Make My Tour N Trip for making this trip of our remarkable .would like to specially mention the driving skill of Ajit . He has been exceptionally good on the steering wheel. Has good control on the vehicle . He has also knows this place in and out. Thanks a ton for all the things. We look forward of taking park for some other trip with you in future .

23 April 2014  

The trip of Simla and Manali is a life time memory in which your role is unforgettable. No complains, no regrets, only excellent services. Your daily call and personal care is a excellent thing, you need to continue that... Also you covered few places not included in the itinerary.... thanks

15 April 2014  

Thanks Good work by your team & company Make My Tour N Trip . Awesome memory by these days. Only one thing missing no music system in vehicle. Anyways thanks for support .

28 March 2014  

I am very satisfied about my honeymoon trip in your organisation except Manali accommodation, but here i suggest more my friends to make my tour n trip...so you provide better services .

19 March 2014  

the tour with ur company is good, i have to face some problem regarding the payments of some hotels. Otherwise all hotels booked are good except hotel in manali. the hotle humble in amritsar is excelant hotel in my tour. The driver & car is also good one. Thanks for planning my tour. thanks & regards,

5 March 2014  

It was a wonderful experience of Vacation spent with my family where we travelled through MAKE MY TOUR N TRIP. We had a spentabulous time spent in Shimla, Manali. The hotels and food arrangement was also very good. The vehicle provided was also new and the driver was very courteous and guided us throughout the trip. Lot of good memories with the trip. Thanks for such a wonderful experience. Look forward to visit through you to many more locations. I will definitely recommend your travel company to my friends and relations.

27 February 2014  

experience with MMTNT was good... Hotel and cab services was.. also good.. all the staff was well behaved.. So, Overall experience was nice.. will be happy to plan vacation with u in the future as well

26 February 2014  

Feedback REGARDING TOUR WITH OUR COMPANY was great, We'll never forget this trip ever in our life...... But only thing is you offer us some complementary things in our package that was not there...... but overall it was fun. You were for us whenever we required. Hotels were also good and driver arun was a good person and a good human being. Future also we will contact you for best tours. Meanwhile can you provide me some good packages .............

6 February 2014  

It was extremely good, the vehicle and the driver response is highly appreciated. Thank you very much.

6 February 2014  

It is my pleasure to share some Feedback /experience on your services with you. First of all we all enjoyed our trip and holiday very much and thank you for the same. About your patronage I should thank you for your facility to charge my Credit card instead of Cash payment else would be have been difficult for us to make such payment on Bank holiday. I would agree that even though Innova would have been better the vehicle Tata Sumo Grande was not bad. ( Next time we will try Innova ).The Driver was good at his skills but not conversant with the places , which was a limitation. We took some extra time to find out places and directions and also could not have some experience of the place to our advantage. He was a good person, adjustable and as he was quoting, not educated but good at driving. Also in some cases estimated time for travel was not known to him as he was not experienced in that route. I think we could have done better plan if we would have known the same. I suggest it would be better if you as co coordinator provide some information about the places of our visit and general info about the important specialties of the places like shopping, food joints etc., and places of interest concerned to trip. For example we were struggling to find out which market was better in Delhi ( Karol bagh or Sarojini Market ? after our shopping in Karolbagh we found Sarojini Market is better than Karol bagh ; In Manali & Kullu we were trying to understand that should we purchase clothes or Dry fruits or Leather/ wool etc.,). Along with our tour Itinerary if you can provide some idea of these general specifics of those places it would help us better. Also provide one copy of package as applicable in the Hotel voucher itself. ( In Manali They have not provided- Cakes & Chocolates in room on arrival, A farewell gift, Complimentary use of Games Room, Table Tennis, GYM, Disco etc and we also forgot to collect. No Worries. ) For your information I will comment on Hotels. In Chandigarh Hotel was OK but could have been better. In Shimla, Sukh Sagar , hospitality is good & food is also good but the Building is bit old but no regrets as such. In Manali, hotel Mountain Top was good in every aspects and would recommend for others. In Delhi Hotel Love Kush the food was good and service is better but Hotel needs to improve on cleaning very much. In Agra hotel Alpine was good but food should not be added to package as it was not good in that hotel. Anyways in Agra many restaurants are available. Overall, we never had any disappointment in Hotel or travel or vehicle and by the grace of God we could spend time comfortably and could share our lifetime happiest moments. My sincere thanks to you and your team and excuse me for not talking to you from Delhi as it was just in-time for check in. We would be interested to come back to Delhi, Jaipur, Mathura, Fatepur Sikri Chandigarh etc., in future and hence you may send some interesting packages time to time.

4 February 2014  

I had Planned a honeymoon trip from Make my tour N trip for Shimla - Manali (5 night / 6 Days Package) in May-2013 with private car. I really had good experience in this tour, their coordination regarding the tour was superb. Appreciate the hospitality of the staff sheer pleasure and really enthusiastic. Pick up from Chandigarh airport and Drop at Delhi airport as per my flight schedule was absolute perfect. Driver cum guide was also appreciable and had made our tour as per decided eternity. They had arranged a good quality around 3 star category hotel with well furnished rooms in my package and inclusion of honeymoon treat i.e welcome drink, candle light dinner and flower bed decoration was also upto the mark. Also they help me to find alternate packages as per my requirement within my budget. I had great experience having tour from Make my tour and Trip and will be wishing to continue to make further journey from their tour.

29 January 2014  

I would like to thank you and your team for organizing me a memorable honeymoon trip. your team had planned best available route to cover entire sightseeing places. If i plan for my future trip, I would definitely consider your team to plan.

29 January 2014  

I am very surprised that you are still having records of my tour with you in March 2011 for Delhi,Shimala,Manali,Chandigarh. The expereince with your tour company was very good. Hotels, food and transport was very good. Thank you very much for making our vacation memorable. I have already suggested so many people regarding your company.

29 January 2014  

Very good service. Was very happy with the planning and execution. Will use you all again

27 January 2014  

it was a very nice experience for trip heartly special thanks to mr deepak(driver) for full support

1 May 2015  

Excellent Services, We enjoyed our entire himchal trip a lot Starting from booking process everything was very smooth. We had discussed we paid for our package and were fully satisfied with your service. The hotels were great. driver was very helpful and was always available whenever we needed anything. Nargis you were very supportive and kind enough to manage last minute changes to our plan. We will use Make My Tour n Trip Travel in the future for any trip. Thanks ...

21 July 2014  

Nice trip... Enjoyed a lot.... Thanx to all...

26 June 2014  

After Compliments...... It was really pleasure to tie up with you (Make my Tour N Trip) for my first honeymoon package for north india side... I really appreciate the service, assurance and faith endured to me by Nargis madam was excellent. She gave me lot of confidence, faith to tie up my future ventures with Make My Tour N Trip. I appreciate madam for keeping faith and confidence in me even after my delayed payment for a day or two although we never met personally. My sincere thanks to Nargis madam for making my first tie up with your Co. And also i assure to many to follow as we are now entering into package tours in Huge way. I am promising you that if any north Indian travel query comes I will do it through your company. As I spoke to the Customer about their Honeymoon Package they appreciated the whole package with One or Two remarks... They appreciated all the Deluxe Rooms offered to them and Food was excellent. They felt very happy stay in Shimla,Manali, Dharmashala and Amritsar. Their remark is the driver is not shown much interest to show some of the monuments and places...Their stay in Sita International was not good and they are saying it is not deluxe kind of Room or Hotel with broken Mirrors in Toilet and with very ordinary food served to them. If you take care of these two issues they are saying that their Honeymoon packages was very good. They are rating this package as 4**** stars out of 5.

13 June 2014  

Trip was Nice and thank you very much for giving us nice itarnary. About Snow Vally resort: Snow Vally Resort in manali was so good. The Hospitality of staff is excellent except food. room was spacious with a double bed. About Fair mount hotel: I Checked into hotel in night near 9PM. That time Nobody come and take Luggage. I need to call to staff for taking luggage. Room was so stingy , stale furniture, pathetic room service, pricked wall, un-spacious washroom, staircase not proper Cleary FAIRMOUNT The Worst I am giving you some suggestions for whenever you will plan tour package to someone they may be feel happy. 1: give Copy of Full Itarnary to driver, so he may not be unclear about entire tour. 2: Clear the things to driver about Driver food and Accommodation, speed of driving 3: Think before giving FAIRMOUNT Hotel to other customer, its very difficult for stay for some hours also. 4: Be Clear with Customers about pickup and start journey to manali or Shimla from delhi, because everytime journey is starts from delhi in evening but customers are reach to delhi in morning or in afternoon. 5: final but most important- Arrange the tour like Customers should not need to call to booking officer while Tour. Once again Thank you very much for nice tour plan. In future we will be in touch with you Regards, Sandeep kawale

7 June 2014  

First of all thank you very much for extending support throughout our booking to completion of our trip. We had booked our trip for Chandigarh, Shimla, Manali & Amritsar...overall tour was okay. Tour was organised very nicely but we had faced problems at various levels like there was no warm welcome at hotels as it was said that we will be provided welcome drink but none of them provided the same and on demand some of them provided tea only and in fact only I was the person who was taking tea. One more thing it was said that bed tea will be provided in the morning but none of them provided the same. breakfast and dinner were delicious but taste of the food of Ashiana regency was not so good as compare to others. Hospitality and quality of food were excellent at P.R.residency (Amritsar) and Park paradise ( Manali) . Food of City heart Premium (Chandigarh) was delicious only initial problem was there but afterwords we can say that it was worth staying there. Hotel Ashiana Regency was so-so because there was dirt, bed-sheet was not cahnged, sofa chairs were dirty, door of TV cabinet was broken, extra beds were in pieces as it was sofa cum bed but it was made only from cuisine, there was no hard object used for making sofa cum bed so it was very difficult to sleep. We had faced major problem in the transportation, initially it was fine up to shimla but as soon as we reached to manali, problem started and it was horrible, we can say it was the worst trip of our life due to transportation problem. we had arranged exclusive car but we had been provided in the piece meal, on 30/05/2014 we had car only for 3:00 hours that too for sholang valley and when we had to move for Amritsar, car carried us was too old and both front jumpers were out of order so we faced lots of jerks during the course of our journey and it took 14:00 hours to reach from Manali to Amritsar. Overall we are not satisfied with the arrangement of transportation and due to this our trip was spoiled. But Ms.Nargis and Mr.Amit had tried constantly to sort out the problem and hence I am very much thankful to both of you guys. Please try to improvise your services otherwise it would affect adversely. Thanking You, Yours Faithfully, CA. PARMANAND KHATRI

7 June 2014  

Hi Nargis, Very Good Morning, I hope you are doing good. I am very sorry for the belated reply for the feedback of my honeymoon trip. Feed Back : The trip really went good. Me and my wife enjoyed the whole trip a lot.Thanks for making my whole trip memorable. 1) Accommodation : The Accommodation provided in the hotels in Shimla (Sukh Sagar Regency) & Delhi (Sun Star grand) were really good. And the food was very good. But the accommodation in Manali (Sitara International) is not that much great. 2) Travel : The whole travel went good. But i have faced one problem with the driver ,that is for for sake of 500/- he had made the delay of 4 hours in the early morning from Shimla to Delhi on the last day. Already the whole payment had been done in the Shimla (Sukh Sagar Regency) hotel. But for sake of 500/- diver played a game saying that amount is not payed in hotel and we start at 8:00 am in morning to delhi instead of 4:30am in the morning. That is the only issue i faced with driver. I can say, Over all the Trip is Good , I will definitely recommend your travel company to my friends and relations. Regards, V.V.BalaKrishna,

29 May 2014  

Dear Ms.Nargis, I just wanted you to know that we truly enjoyed our whole Himachal tour with you and feel honored to be select u as our tour operator for our whole trip. we really liked the service of yours and due to that our whole trip we were enjoyed without any trouble. you have given us best choice in hotel with reasonable price and also your staff is also very co-operative. So Thanks once again! for making my whole trip memorable. We look forward for more trips with you guys in future . Best regards, Amit Deliwala

24 February 2014  

Its awesome experience of having a trip with this agent. they had done their best to me.

30 January 2014  

tour was realy good but only thing i faced problem in hotel booking which you made for us are not that satisfactory as arrnagements were not upto our expectations....For example:No hot water supply in Shimla and Manali

29 January 2014  

Glad to hear from you after a long time. Our holiday experience in Shimla with Make my tour n trip was very nice and happy one, thanks once again for the fond memories.

29 January 2014  

Vehicle service for travel was good, hotels in Agra and Jaipur was good, But in Delhi hotel was very very very bad as per my travel plan,

4 August 2012  

Was a ill organised trip, as far as hotel accomodation, everywhere, hotel rooms among the worst hotels and among bachelors, obvious that they were out to make money more than they should.Added to that a moody driver providing the final nail in the coffin of the trip. Would advise others never to choose this organisation-MAKE MY TOUR AND TRIP

22 June 2015  

It is good but not best because I suffered with the driver he knows driving but didn't know local sight scene and he always off the A.C. of the car. I want to advice that the Trip should be with the experience driver

30 May 2014  

Hi Nargis, Regarding my trip to Shimla- Kullu- Manali, I would like to share my overall experience 1.Hotels- In Shimla Hotel Kufri Height was beautiful, service, food, hotel location was nice, 2. Hotel in Manali- Hotel Himalaya Residency- Over all average service and food quality, but location was very contested. 3. Only Sight seeing with car and driver was very bad expirence, half of time we wasted due to very rude and non-supportive driver, not seen too many places. Overall tour was not as per our expectation, we feel, we did mistake by paying 100% payment in advance, there were no any other options available except to face the difficulties on time to time and wait for ending of tour session We came back to Mumbai without fruitful memories but with bad experience only just for Driver, still feeling we waisted our time and money which we spent for Sight seeing and car. Regards Ramanand K

9 March 2013  

Happy with hotels & service , worth for money

4 April 2015  

Accommodation and food provided is not good. Itinerary plan is not good, what ever they informed in the plan is not covered. They are not genuine

22 May 2015  

We were two families of seven members visited manali shimla and Delhi from 13th may to 19th may 2015. It was not a good experience with "Make my tour n trip". The details of vehicle was given only on last minute of the travel even after repeated demand.There were no company rep to receive us any place from Delhi to shimla. They have arranged the driver of the vehicle for collecting cash and dealing with us! He was demanding money contrary to our agreement throughout the journey. The travel agent "NURGIS " was not even attending phone. Travel offered buffet dinner and breakfast but it was not. The vehicle was an old Innova in which A/C is not properly working.Driver was a commission Agent who drop us in dirty places for food where he get commission. I never select this agency for my journey

3 June 2014  

horrible no proper plans telling lies

1 June 2014  

Hii.this is rishap patel. Travel to manali by make my tour n trip.. I m not satisfied at all by response of travel agent.. After giving full payment they are not assisting us. Very rude nature of manager named amit sharma.. I advise you to not travel through this agent.... Very very bad and worst experience with make my tour n trip....

29 May 2014  

1. I was told all details will be ready with driver when we land at delhi airport but he did not anything of the tour. 2. we were told you will be provided an indigo but the person came in a swift. 3. The person did not carry any papers of the trip details or any hotel booking details and what will be provided and what is extra nothing he had in fact he asked me if i had any details. 4. The person from make my tour and trip did not even have a receipt book just collected the money and left, with no instructions to the driver or us. 5. When the car reached the highway at a speed of 75 it started to voble the driver said we will have to do the journey at max that speed only as he will not go back. 6. The driver did not have any idea of where the hotel is in shimla and i had to keep calling the hotel for directions in the last 2 hours and as per the condition of the car we were late in reaching shimla. 7. In Manali when we reached hotel Surya international.where we were supposed to stay,the manager said that the hotel is full and will accommodate us for the night in some other hotel which was very dirty.no proper facilities.water was provided in dirty container.when we called make my tour and trip delhi,they said the matter will be resolved in 10 minutes but neither with the call back nor make and arrangements.Next day they shifted to Surya hotel after spending one night at that dirty hotel. 8. We were committed of a candle light dinner but was not provided.On the second night we were provided one small cake in our room and the bed was spread with a handful of flowers. As the hotel did not have a proper restaurant it was felt that instead of candle lite dinner they provide in the room which was to be given by make my tour and trip 9.on the third night we informed that we will check-out early so any pending bills which THE MANAGER CONFIRMED AS NIL, but early morning when we were about to leave he says you have to pay 1500 /- for that cake. he said we cannot leave without payment as it will have to be cleared.when we said we did not ask and last night why you did not tell this he said you pay and go that is all. 10. we were told all tolls and taxes will be bore by driver but we were told to pay in manali Rs 200/- as entry tax.why should we pay this as this allows the vehicle free parking for one week in manali. i fail to understand how we can trust and confirm a safe and hassel free trip. your reply and action is awaited

14 June 2013  

I HAD PLANNED WITH MAKE MY TOUR AND TRIP PEOPLE. ONE OF THE WORST EXPERIENCE. I HAVE WITH THEM. HOPE LESS SERVICE. NEVER GIVE THESE PEOPLES REFERENCE. THEY HAVE TAKEN 10000 RS. ADVANCE . FIRST THEY HAVE GIVEN GOOD HOTELS NAME AND AFTER TAKING THE ADVANCE THEY HAVE CHANGED THE HOTEL (HOTELS HAVE BEEN CHANGED) ACCOMMODATION AND THEY HAVE BOOK. THEY NOT EVEN CONFIRMED THE HOTEL BOOKING (NOT SHOWN ANY BOOKING CONFIRMATION SLIP FROM HOTEL). THEY TOTALLY EATEN THE ADVANCE. ONE OF THE WORST EXPERIENCE WITH THEM. I AM TOTALLY DISAPPOINTED WITH THEM. I HAVE DONE EVERY THING DIRECTLY AND EVERY THING WENT ON SMOOTH. SO PLEASE DO NOT REFER THEIR NAME TO ANY BODY FOR GODS SAKE. THEY WILL SPOIL YOU NAME ALSO. DR TAPADIA.