Reviews

4.4
40 ratings & 27 reviews

5 ★ 23
4 ★ 11
3 ★ 4
2 ★ 1
1 ★ 1

pre-sales

ease of payment

driver quality

ground handling
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16 December 2018  

excellent and good experience

8 December 2018  

tour ran smoothly

18 June 2018  

very good.

10 June 2018  

excellent service

2 March 2018  

Very good

28 February 2018  

Total experience was good and had a good time

11 December 2017  

It was a memorable journey. I had enjoyed a lot and collected unforgettable memories over there. Kaiden tours person was calling on every day for asking about is there any problem regards service. very nice service I got and cab driver was also good ............. i definately going to refer my friends that please use this tours to make a best trip.

31 October 2017  

Good

28 October 2017  

Fine

29 August 2017  

I opted for a 5D/4N Kerala tour package from Kaiden tours. Mr Ramachandran helped me in planning the trip . It was an awesome trip with excellent accomodation and a very nice driver Bipin provided to me. I was accompanied with a small kid and the trip was planned by Mr Ramachandran keeping that in mind. I would like to thank Mr Ramachandran and Kaiden tours for this wonderful trip and would recommend Kaiden tours to everyone.

31 May 2017  

It was our first trip with kaiden and first trip to kerala and the entire journey of 4N/5D was like a cake walk. Agent's representative Ms.Seema had provided really a friend likd of support for planning and execution of the trip. Even Mr.Roy was also a crucial support. They provided us with sedan car driven by highly patient and skilled driver. Hotels provided were upto 100% satisifying mark. We almost covered all the places listed in the itenery provided by the team. And finally the honeymoon trip was awesome and we returned with all sweet memories. Thank you, team Kaiden Tours.

4 May 2017  

Hi Thanks to make my trip for referring kaiden tours , the services provided by Kaiden Tours are really good . They really have a wonderful team , Director Mr. Roy is a wonderful person , and my special thanks to Ms. Seema and Driver Suresh for the excellent service provided during the Tour , its value for money and service in both places attentive and efficient and although short and sweet this time, I hope to be back for a longer visit in the future.

13 March 2017  

Hi.. its a nice experience with your cooperation. special Thanqs to Seema. We are called at night time, but she was take a my call, and set my package with my plan. and the cab driver was very good fellow. He was a local guy from munnar. He explain each and every thing, like in munnar, and some other places. it was simply superb Experience

2 December 2016  

EXCELLENT PACKAGED TRAVEL ITINERARY VERY MUCH SATISFIED HIGHLY RECOMMENDED TO OTHERS FOR THERE TRUE UNDERSTANDING OF THE REQUIREMENT AND PLANNING

30 September 2016  

It was a wonderful Kerala experience. The agency did a very good job in selecting good hotels and sending a very polite driver for us. Thank you Kaiden Tours. We look to book through only for our next holidays in the north as well.

15 December 2017  

Kaiden tours managed the tour programme very efficiently & professionally.

4 December 2017  

Taxi & Taxi driver were good. Hotel Leaf Munnar was excellent House boat and its crew were very good. Hotels at Thekerdy, Kovalum and Cochin were not very professional,average type and also located in city only.

29 June 2017  

Exelent tour bt Allepy experience was poor. And pravinbhai very good supportive man and car Driver has good person and helpfull such a good experience

22 March 2017  

They have provided excellent service for our 7 days, Kerala sightseeing program, fabulous hotels, car service was also excellent, they covered the complete s/s program as promised in the beginning. I once again thanks the management of Kaidan Tours & Travels, for their best service.

17 May 2016  

Kaiden tours reps were very warm, friendly and kept in touch with us every single day of our tour day asking us if we were happy with all the arrangements, they even changed our room when we asked them to. The driver too was very good, warm and friendly. Although the stay was good, the food was too spicy for us.

During the house boat stay, the A/C didn't work too well and we didn't like the fact that they were using the salty back waters for washing and bathing.
A note to future travellers: most places have a long commute by road and the driver may occasionally take you to places not on your itinerary.

This then eliminates part of the original list due to lack of time. Although we still enjoyed the detours, it may be worth insisting on following the itinerary and/or carrying a book/music along the way. Unless you already eat super spicy food, it is also easier for digestion to insist on less spicy food.

16 May 2016  

Kerala was awesome & Superb and also fabulous place but we r getting problem in Tamilnadu and also Tamil Nadu s hotel service is bad. So As par specialist hotel like United 1 have no good staff & no provide good service, and also Kerala s hospitality is Superb & Special we have problems in Ooty & Kodaikanal. So many people shouting regarding United 1 Paradice hotel in Kodaikanal & Ooty plz don't suggest this hotels for any family s in vacation to stay there. When we spend money then getting good service but that place have no getting good service. And at last Kerala has no words to describe it. Kaiden tours Pvt Ltd & service is good for Kerala only.

22 March 2016  

Kaiden Travels were arranged for a great honeymoon travel experience for me and my wife. The hotel and stay experience at Munnar and Cherai was excellent. Their support staff behaviour was truely supportive and professional throughout the tour- especially Biji from Kaiden Travels as well cab driver bhaiya Asanth was highly supportive and helpful. The overall experience of the tour was excellent. Many thanks Kaiden Travels. Looking forward to plan another trip with you in future !!

4 January 2016  

Kaidan tour hospitality is good, response is perfect, and overall satisfactory arrangement.

28 May 2018  

Only enjoy cooling hotels places

20 August 2017  

Not bad

7 December 2015  

Nice.

29 June 2016  

What is shown in the mail/brochure is lot difference from actual site/reality. It was revealed only when I made a quick pre-visit before actual travel. Otherwise I had to cut a sorry figure in front of our Brazilian Guests. Food (Dinner & Breakfast ) on the Boat was not good. Lunch was OK. For Break fast he declared only Idallies or Bread Butter & Tea or Coffee. This is very much inadequate menu for the Breakfast.
The Boat man cut our 45 minutes of roaming which on making a strong arguments with the local operator, compensated on the next day morning. The Tempo driver was co-operative. The place of Boat Parking for night halt was very bad. Overall experience was so-so.