Reviews

4
21 ratings & 21 reviews

5 ★ 9
4 ★ 7
3 ★ 2
2 ★ 2
1 ★ 1

pre-sales

ease of payment

driver quality

ground handling
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12 August 2017  

Urgently

8 May 2014  

Their services met my expectations. I certainly will recommend them to my friends.

21 May 2013  

PERFECT, 100% they shown professionslism, accurancy and timing.

20 October 2012  

I would highly recommend Caper Travel and its partners. They were very accommodating to our hotel and itinerary requests and made very good recommendations. All of our transfers went off without a hitch. Car and driver were excellent as were all tours guides - very knowledgable, good English, prompt, professional. Very impressive operation!

29 February 2012  

Had an excellent experience

18 January 2012  

Supb exlnt prfct

18 January 2012  

We were happy with the service provided By Caper and would both use them again and recommend them to others

4 November 2011  

It was a nice and memorable trip, many thanks Team Hello Travel.

22 August 2011  

Thank you for your help with my tour in India. I had a brilliant holiday.

12 April 2014  

Very good

7 February 2014  

Pretty efficient outfit and enjoyed good communications throughout the planning. Couple of hiccups but nothing to get excited about

9 January 2014  

Very good. Sunil was always available by phone and sorted out any issues for us promptly. The arrangements were made as we specified and we certainly couldn't have arranged the trip ourselves.

10 December 2012  

Yes, very...very.... nice Thanking you

11 July 2012  

Caper Travel is really well organized!The representatives were always on time and waiting for us at each arrival in a new destination and hotel. Always they personally took in charge about our check-in at the hotels (passports, vouchers, ecc) . Very professional indeed. Instructions, vouchers of hotel, train (Agra to Varanase), plane (Varanesi to Delhi), all documentation given, was clear and detailled. Also the itinerary shown day by day.We will definetely recommend it to our friends.

11 February 2010  

Hi, We were on a tour to Rajasthan from 24rth January till 2nd February. The journey was organised by Caper travel service as per your recommendation. I want to tell you that everything was perfectly organised. They are very serious. The car was safe and clean, we had a good driver and most of the guides were friendly and did their job seriously. Every day a caper representative was waiting for us in the hotel to help us to check in. We enjoyed our trip very much and will certainly recommend Caper travel service. Thank you for your help

6 February 2010  

Dear Team at Hello Travel, First of all, apologies for not responding until now, but we returned home from our holiday, both with nasty chesty coughs, and only now starting to feel a little better and catching up on all our correspondence. I would like to take this opportunity of thanking you all, and especially Alok Chaterjee at Caper, for a very well organised and well thought out trip, which my wife and I, as well as our friends enjoyed very much. Both couples celebrated special Wedding Anniversaries whilst we were away, and we could not have enjoyed them any better than being on this very memorable holiday. We all thought that your representatives, who met us at each area, the guides and drivers, were all of an exceptional standard, knowledge and helpfulness, which all added to the quality and enjoyment of our trip. I would like to make an extra special mention to Sanjib (I hope the spelling is correct?) the driver, who was with us from Madurai on the 6th Jan until we arrived at Mahabalipuram on the 12th Jan who we could not thank enough, and along with others mentioned, a credit to your organisation. We were very pleased with the standard of the hotels, but especially the Germanus in Madurai, and the Sunway GRT in Pondicherry, were exceptional surprises! for the rooms, staff and food. I understand the GRT chain of hotels is only 7 years old in India, however, if they are all like the Sunway, I would recommend they be included in any of your future itinerary. The only exceptions, were: The Hotel Oriental Tower. Whilst the rooms were fine, the restaurant staff were not very efficient or helpful, which let the hotel down. Suggestions (not criticisms) (1) Would have been useful for you to send your guides prior to meeting us in each region, a copy of the planned itinerary. Whilst because of the professionalism of your guides, this did not cause any problems, it was however, slightly embarrassing to me to have to explain each time what trips and visits we were expecting. (2) On the day of departure from Mahabalipuram, we were not notified of what time to be available for the driver, despite checking for any messages the previous evening at the hotel reception. Again, whilst it was not a problem, this would have been useful as the driver had arrived without informing us and having to wait whilst we had breakfast and cleared our rooms, before departing. Many many thanks again, and as well as recommending you to all our friends, we would not hesitate to contact you again for hopefully another memorable holiday to India soon! Regards

13 August 2017  

Only visit

26 February 2017  

Good

13 August 2017  

very poor coordination and not able to contact local tour operator.

30 April 2013  

The customer service was fabulous. But, the travel agent should have been "Travellers Orientated" as the driver had not been cooperative,as he said he listen to the Managements .( he doesnt even stop us to ease ourselves,as he complains of traffic and that he cant stop anywhere. I just don't understand

9 February 2014  

My stay on Thinakaran island was wonderful! But I really have to complain regarding Caper Travel. They were not serious at all, they simply forgot to send me the permit entry needed to take the flight to Agatti island. One hour before I called them and after 5 phone calls and 15 minutes before my departure they send me the document which was impossible to print. So fortunately somebody helped me to pass the check point at the last minute. In all my life as a traveler I never had to face a such big issue. Also I booked this trip one month ago and they changed my plan 3 times. In my opinion CAPER TRAVEL is the worst Travel Agency in India!