Reviews

4.1
27 ratings & 26 reviews

5 ★ 10
4 ★ 14
3 ★ 1
2 ★ 1
1 ★ 1

pre-sales

ease of payment

driver quality

ground handling
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22 April 2018  

That was veery nice

22 June 2015  

Fabulous Trip. Lama Travel Arrange This Trip Very Perfectly. Thank you Lama Travel Solutions For Make Our Vacation More Valuable.

15 June 2015  

Lama travel solutions manage good trip basically Kumar Lama is very nice helpful person.

23 April 2015  

Our tour was well coordinated by Lama Travel Solutions. We enjoyed our full tour except accommodation at Darjeeling. Hotel chosen for Darjeeling was not up to the mark and should not be used for future tourists. Staff of Lama Travel was excellent and all the taxi drivers were exceedingly helpful.

10 April 2015  

Great, Lama Travels made all arrangements and the trip was perfect, Recommend Them for all travels in the Far east.

31 March 2015  

My experience in the trip was very good. We enjoyed a lot. Right from picking at NJP to again dropping there, it was planned very well. The cab driver was very good.......all credits go to Lama Travel.......

13 March 2015  

Love for the Himalaya is increasing day by day so this time we decided to visit the magical and enchanting Sikkim. (Trip duration 7nights and 8days) Did extensive Google search and landed on Hello Travel site. Based on the requirements, Hello travel team sent us Tours and travels agent details. So quickly, we accepted the quotation from "Lama Travel Solutions" and started planning and customizing our trip. Mr. Sachin from Lama Travel Solutions was very cooperative and supportive. He put all his efforts and helped us to organize the tour in a perfect way. Due to Bhutan trip work, Sachin got busy and Mr. Kumar took over to help us. At Bagdogra airport, Mr. Kumar was already present to receive us, with our driver, Mr. Mukesh. Kumar gave us some necessary document and we started our journey to Gangtok. Mukesh is from Darjeeling. He is a very kind and jolly person. It took us approximately 5 hours to reach Gangtok from Bagdogra. Next morning, Mr.Mani met us, who was our driver for north and east Sikkim. While traveling with Mani jee, we didn?t feel that we are travelling with a stranger. He is like family member to us now. For good part of the trip, Mr. Kumar called us several times, to check whether we are facing any problems or not. He was constantly in touch with us during our trip days and after we reached Mumbai. We had splendid days in Sikkim. Thanks to Mr. Sachin and Mr. Kumar from Lama Travel Solutions. Thanks to Mr. Mukesh for the wonderful journey to Gangtok from Bagdogra. Special thanks to Mr. Mani who treated us like family member during our trip and without him it was not possible to make this journey exciting and memorable.

19 June 2014  

Excellent

14 June 2014  

Its Very Good .they Are Very Cooperative And Supportive. They Helped Us To Organised The Tour In Perfect Way. Thanks To You And Lama Travels.

25 April 2016  

Lama Travels service was good right from the day we got the quote till the end of journey, our holiday and made sure we had no problem with our travel plan. However the hotels at Pelling and Darjeeling are very disappointing as the staff had allotted us the worst available rooms in their hotels and were adamant saying these are the luxury rooms booked for us, they were even rude saying that the travel agent knows what type of rooms will be allotted if it is through travel agent as the agent will check the hotels before booking. Only after a brief arguments they have accomdated in better rooms as per our booking for Luxury/deluxe rooms. At Yuma , the staff were very rude and said these were the rooms booked and none other available, though plenty of rooms available they have denied alloting , only when we spoke to their manager we have been given better rooms. With this kind of experience from the hotels I assume that the hotels although we request for luxary rooms , allot the not so good rooms as they may be getting paid late or offer discounts to travel agents or some other reasons and give best rooms to the guest directly booked. This is my conclusion after the arguments with 2 hotels in pelling and Darjeeling.

The vehicle drivers were very experienced and have drove us safely in the ghat roads and were provided with good conditioned Xylo / innova for our journey.

27 February 2016  

Good.

10 November 2015  

Very Good. The agent selected was good. Mr. Lama kept personal contact all through the trip. Only a little hitch in misunderstanding resulted our Nathula Pass visit abandoned. The hotel at Gangtok - Samrat Residency could be a bit better in services and also the utilities in the rooms. Overall satisfying.

6 November 2015  

Overall satisfactory.

8 July 2015  

Thank you very, Tour was good and very much satisfied. Cedar Inn Family room is little smaller than expected other things were good. Pranay and Mani Bhai were also good. I will suggest next time plz do the booking directly with the Mayfair people, we know it was not your mistake for Mayfair. We were very happy with the Elgin property also, children's loved the property of Elgin very much. If any body wants to come I will definitely suggest Lama Travel Solutions.

12 June 2015  

I had finalised a 6Nights and 7Days package (31 May 15 - 06 Jun15) with Lama Travel Solutions after intensive internet research of tour operators. The package included 3 nights at Gangtok, one each at Lachen, Lachung & Darjeeling. Due to land slides North Sikkim trip could not go through. Lama Travel Solutions was able to chalk out an alternate customised itinerary which was enjoyable and comfortable. It needs a special mention that Mr Kumar Lama managed the whole thing (from initial interaction, followed by booking in Mar 15 and subsequent execution on ground) without meeting us even once in person. This is probably a testimony of Lama Travels Solution being a well-oiled machine which fulfills its obligation to clients in a very professional manner. The ability to get quality hotel accommodation at short notice during peak tourist season (necessitated due to changed itinerary) speaks high of their networking with hotels and standing amongst Tour Operators. Plan to avail the services of Lama Travel Solutions once again in near future.

30 May 2015  

Very courteous and prompt in their dealings. All the drivers they engaged were safe drivers. We particularly commend Prannoy who was with us for most of the time.

21 May 2015  

Really appreciate this travel agency, everything was well arranged..

31 March 2015  

It was a nice experience very well planned and nice hotels all over very good. Thank you

24 March 2015  

Lama Travel arranged very memorial tour Hotels and Transport within very short Time . Thanks

23 July 2014  

Hi team , I was really enjoy my family trip .all hotels and arrangement are fine.

7 July 2014  

Too good...!!!!

19 June 2014  

trip was wonderful, very well planned& executed by the agent. we enjoyed the trip .

30 April 2014  

Great experience. We had no worries regarding the management.

13 June 2016  

Transport, Lodging, Fooding.

13 May 2015  

I was travel with lama travel... My tour was good till Gangtok after that Lama Travel did not able to manage the tour. They did not check background verification of driver (drinker driver) and the hotel provided by them in Darjeeling was the one the worst experience I have ever feel...... Hence tour was not so good not bad.... Need to Improve service lama travel.

24 June 2018  

rudly behaved harshly speaking driver, extremely bad or one may say worst hotel in lachen and lachung, pooor food, poor car. overall worst experience.