Reviews

3.4
62 ratings & 49 reviews

5 ★ 13
4 ★ 24
3 ★ 8
2 ★ 6
1 ★ 11

pre-sales

ease of payment

driver quality

ground handling
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20 November 2018  

we booked for 2 tours of bangkok on separate dates which was very well organised and managed by the mhm team. representatives at bangkok were always on time and coordination was par excellence. we are very satisfied by the services provided in the form of accomodation conveyance and flights.. a big thanks to the entire team with special mention to mr.abhishek choudhary.

20 March 2017  

It was really a good trip.
Thanks for providing good hotel and best travel agency at Phuket and Bangkok who helped us s lot to manage our time st every place.
We will definitely recommend to our friends and group who are associated with our business .

Thanks for taking care and asking us about experience we had on the trip and all arrangements.

Superb
Best regards ,
C P

3 December 2015  

We are glad that we got connected with you guys and from your reference we get in touch with MyHolidayMakers's General Manager Mr. Sanjeev Kapoor. We are happy and satisfied with the package included with hotels, food, shows everything. Full on entertainment tour it was. Mr. Sanjeev Kappor has guided us a lot before our tour and we have followed it which made us comfort. We appreciate your service towards us and we will glad to plan more tour with your packages. Thanks a lot!!

26 July 2014  

I was given contact to My Holiday Makers from Kolkata, and I should say I had an hassle free package tailored by their team. Right from understanding our requirements till the end of the tour, the support was nothing less than excellent. I contacted Paritosh (MHM tour manager) even during the middle of the tour and got few additions to our itinerary, and he was happy to help us. Best thing is that you will still be on budget. I thank Hello Travel and MHM for making our trip a memorable affair, and I no doubt would use their services again when we plan for a trip. Kudos!!

1 July 2014  

We have booked with My Holiday Makers. They helped us to book very fast in few hours only, since we didn't have much time to travel. They supported very well. The tour plan design was good. The travel plan was amazingly designed, in a very well organized manner. Mr Paritosh was coordinating with me. He supported very well throughout. Mr Paritosh told me that they are a wholesale operator of Darjeeling and Sikkim, which i believed after availing their services. Hotels were very good, tour was very well organized and very professionally handled. Price was also very reasonable. We are very happy with the overall tour since the booking and till the tour ended. Very good and intelligently designed. Will definitely book with them in future. Thanks to My Holiday Makers Team & thanks to Hellotravel for proving us the best agents.

22 July 2013  

best

9 November 2011  

Very helpful

8 November 2011  

Will look for my future trips...keep up the good work guys

9 December 2017  

Experience was awesome...Bt hotel service was not good..Taxi driver Francis was very nice..His behavior was very cooperative.. Havelock was awesome place...Bt there taxi driver nature so bad..Overall best trip

9 August 2017  

Excellent

28 June 2017  

It was a nice trip...very good coordinator..hotel was good...nice experience... Sent from my iPhone

10 April 2017  

Dear Shreeparna , It was really a good trip. Thanks for providing good hotel and best travel agency at Phuket and Bangkok who helped us s lot to manage our time st every place. We will definitely recommend to our friends and group who are associated with our business . Thanks for taking care and asking us about experience we had on the trip and all arrangements. Superb 👌👌👌 Best regards , C P

26 August 2016  

It was nice experience.

13 April 2015  

Very Good

16 January 2015  

It was nice experience. Hotels provided were satisfactory to the budget of tour. Will visit sikkim once again soon.

29 December 2014  

it was great but i was disappointed because in Thailand they are not operating the tour, as they too depends on thai counterpart, in certain tours what we were told were not given.

26 December 2014  

i am ok with travel agent. I am suggesting to all the persons please go with MY HOLIDAY MAKERS. Regards, Lokesh Solanki

4 December 2014  

It was pleasant trip to a great place but the quality of the cake provided was not up to the mark and some confusion in the itinerary was there. But overall was a very nice experience.

21 November 2014  

Experience was really nice. The hotel locations were in the central market which saved lot of time and rooms were awesome. Special thanks to sanjeev kapoor for making this trip a memorable one !!

16 November 2014  

we have enjoyed the trip throughout. It was a well organised trip, well sculptured and oriented by the MHM people. The first point of contact or we can say the sole protagonist Mr. Sanjeev Kapoor who came with all solutions and satisfied our expectations; undoubtedly he is a perfect sales and service person. from our take off till landing and post trip hospitality he stood by good levels. We can engross our relations for future trips with MHM. at the end we wish to get some privileges as well;)

26 September 2014  

Great

12 September 2014  

Great experiences. They have given good hotels as per site requirement. All site seen has been covered with minimum managed time. Good facility.

22 January 2014  

Wonderful trip all arrangements made well

16 January 2014  

The itinerary was perfectly planned and well coordinated. I thank MHM on behalf of my entire group and look forward to plan future holidays round the globe with them.

28 June 2013  

Good

7 June 2013  

It was really nice, your all arrangement were very good at pattaya, only hotel harward square at Bangkok disappointed me, cause it first of it was quite far from the city and there was not a single restaurant or shop near by the hotel. rest all other arrangement made by u was really nice.

10 May 2013  

It was excellent and thank them together. Will definitely recommend to our friends and relatives. Great hospitality.

9 May 2013  

Good

11 February 2016  

Agency has tried to provide best services. But it was a off season and very cold, hotel manager at hotel junxion Gangtok was very rude and was not cooperative. He straight way refused to provide heater in rooms even we were ready to pay extra charges. Food quantity too was not sufficient. Pelling's hotel Chiminda and deep palace in Darjeeling provided nice services.

30 November 2015  

Total Including

14 November 2015  

Good.

30 June 2015  

I feel very good and enjoyed my vacation.

12 October 2014  

My experience with My Holiday Makers was not good at all. I booked a package in the month aug for 5 persons. The sales person Mr. Dipankar was not at all professional and was very very rude. My package was 33k p.p and my travel dates were on 2nd oct and when I just made the advance payment immediately I informed that the flight fare has gone up and I have to pay higher price inspite of giving all details on time. Then i was forced to change my travel dates. Mr.Dipankar misguided me. Then another lady came to the picture Ms. Sreeparna - Service Manager, she told me that no tickets are available on 2nd and I have to travel on 4th. So as per that I made all the plans and again after few days Ms. Sreeparna called me told me that there is a new flight of indigo in the morning is getting introduced from 2nd oct and she confirmed my tickets verbally on 2nd and my itinary again got change. After following up for almost more then 1 month my tickets were not send to me. Then all of a sudden I got a called from Sreeparna on 24th or 25th and she confirmed me that she has send the tickets over the mail and told me that my travel dates will be on 2nd oct night n back on 7th night. .and she also changed my stay duration in pattaya n bangkok and she didn't even bothered to inform that and due to this my entire plan again got changed. As I was supposed to attend a family get-together on 2nd night as I was supposed to reach pattaya by 2nd evening. And just because of My holiday Makers my entire schedule was mashed up. Then also I cooperated with these guys as I was traveling with my family. .I requested these guys many times not to make any more changes as my old parents were also traveling with me. For everything I only have to follow up with them. .they didn't bother for anything. They were supposed to provide my visa which was included in the package but they didn't bother to inform when to submit the passports for visa till the time I called them up n inquired when to submit, then they told me that they will send someone to collect. .n they collected the passport on 26th sept from me n on 29th they returned the passports to me WITHOUT the visa n told me that they were not able to do it. So I was traveling without visa n my visa were on arrival. So I have to stand for almost for 3 hrs to get visa on arrival in Thailand Immigration. So after getting visa I waited in the airport as my pick up was at 7.30am in the morning as I was suppose to visit sriracha tiger zoo as my hotel check in was at 2pm. At 8am when I called the local coordinators in thailand to confirm when the car will be coming to pick me up. .then I came to know that my pickup was at 12.45am and not at 7.30am. Because the local coordinator in Thailand told me that they dont have any confirmation of picking me up at 7.30am and to take me to tiger zoo. .n as it was no show at 12.45am, so I have to bear the cost of the transfer to pattaya from bangkok airport. Rather I would say that the thai local coordinators much more efficient n cooperative. .just opposite of these guys in India unprofessional. Rude. .n full of attitude.

26 April 2014  

it was average trip.

23 January 2014  

Was good.

12 April 2017  

We were nine senior citizens going together for this trip. The provider whose name was sponsored by you let us down badly. No guide was available when we landed in Karbi and Pattaya. Hotels were not upto our expectations. Car which was expected us to show the city camed very late. The reference telephone number given did not work. We all were disappointed with the type of service given by My Holiday makers Pvt Ltd. Pl avoid sponsoring their names to other tourists.

31 December 2015  

I am very unhappy to write you that it is my worst ever tour so far. None of your fellow attended us as per programme. neither coral island tour nor Bangkok city tour executed.on day two in Pattaya as per program, tour manager has to catch us from hotel at 9 but he didn't come till 10. finally he never contacted in all three days. In Bangkok; when I'm writing this mail to you, as per program city tour was scheduled to 1 p.m. but none appeared on behalf of you.when we went outside to have lunch someone had come and without leaving any message gone back. It's very shameful. Meet me in your own house on 31. Anurag

4 February 2014  

1. There is no proper communication on regualr intervlas to customers( to me). 2. No proper mode of payment facility(No payment through credit card). 3. No proper planning in itenary(one whole day i was ideal in my tour).

25 November 2013  

Initially we were very happy with the commitement's given by Manager, No doubt the tour was well organised, but we have cancelled 2pax out of the total 8 pax , But till date they have not got our refund money for the cancellation , we are following regularly following up, but they are not picking our calls, nor refunding our money,repeated reminder's have failed, Further we tried speaking to his assistance but of no use, Its a real pain for us, Its already 40 days after we have done cancellation,

9 June 2017  

It seems the company is Sub-sub-sub Agent. Over all if you don't care for money, quality of tour, organized travel, well planned trip, poor quality guides, only promise and no fulfilling of commitment etc think of the Agent.

7 November 2016  

It is absolutely worst experience. During the tour there were many confusions and lack of coordination with their 3rd party agents. There was no Bangkok city tour provided; which was part of your original itinerary.
We checked the same before commencing the tour with Mr. Roy from MY HOLIDAY MAKERS and he confirmed that all things will be covered. However the local agent from Bangkok confirmed that he has not received payment for same and city tour will not be provided.
This is really not acceptable and we are very disappointed with this agency.
Hope this review writing will help and you will take appropriate actions on agency.

25 May 2015  

MOST IRRESPONSIBLE TOUR COMPANY, PRIOR MODE IS TO CHEAT AND MISLEAD, PLEASE DON'T RECOMMEND THEM !!!!!!!!!!!!!!!!!!!!!!!!!!!

27 January 2015  

My experience was very bad. My holiday makers is a cheat company. they promised us many things but did not provide us the same during my trip. Firstly i had to keep calling them for update ofy trip as they were not at all interested in keeping me updated. 2 days before the departure i had to call them to know the details. Somehow we managed to go and at the lat minute the details of gate at the airport for pick up was changed for no reason and on reaching bangkok airport we found that we had to travel in a bus to our hotel in pattaya instead of a car which they had promised. Then we found we had no booking in our name and i had to call for my confirmation. the hotel vouchers given to me were not valid. Also the sightseeing as per itinerary were not provided. and nobody was answering the calls. Very bad experience. I would suggest to travel on own instead of this tour as the thai people are very helpful. My Holidays Makers is a fake promiser who does not fulfill their customers requirements. And the office staff is also rude and arrogant and does not respond to the queries. Not to travel with them ever

27 August 2014  

We booked a customized Thailand honeymoon package for the two of us from 6th to 19th June 2014 after reading a lot of positive reviews on JD. They lured us with a lot of empty promises. Mr. Subrata, the GM, is no doubt a good sales man with his sweet talks, but doesn't keep up to his words. We were told that they would give us a free 3 nights domestic package as an offer, which was a con! I had to keep calling them to confirm if our tickets and accommodations were booked even until a day before our departure. Few of our tickets were booked less than a week before our departure, though we had cleared our payments, and we also had to cough up a lot of extra charges for the "INCREASED" air fair. The staff at MHM are careless. Sreeparna, who was in the customer service dept. knows nothing but to call customers saying "please make the payment sir" with a very annoying voice. When asked anything about the booking progress she would know nothing and just ask for money and be rude. Here they are just concerned about making money. Once we reached Thailand everything went smooth, thanks to the people of Thailand and the other companies which handled the package there. Please avoid MHM to save yourself from last minute tensions and waste money unnecessarily.

31 May 2014  

My holiday makers are not trustworthy.. While making package they will talk as if there is no other good in this world. Later on , there is no proper communication and even they are not worried about problems because they are happy with advance money. In our tour, itinerary planned was not good and if we preferred to go any point which is not covered in itinerary, we have to pay 1500-2000rs. In Darjeeling, our driver was non-sense and misbehaved with us because we were late for half hour (7.30 AM and time given to driver 7.00 AM). He throwed our luggage out of car and threatend us. Ms. Suparna was taking side of driver as if we visited to sikkim to fight with that driver. So all requested to please be aware of such type of peoples and such type of agents and prefer to book hotels directly by internet and vehicles may also be arranged accordingly. Deepika Jain

24 May 2014  

THIS IS MY 3RD VISIT TO THAILAND,BUT THIS TIME ITS A VERY BAD EXPERIENCE, HOTEL OVERALL GOOD BUT SIGHTSEEING AND SIC( IN OPEN VEH.LIKE GOODS VEH.) WAS TOO WORSE NOT AS PER MY ITENARY WHATEVER THEY PROVIDE ME,EARLIER THEY QUOTE ME Rs.117400 FOR 4 PAX ,AFTER BOOKING Rs.80000.00 THEY ASKED ME ANOTHER Rs.52000.00 SAYING THAT THE FLIGHT RATE WAS GONE UP.......IN THE SAME DAY AFTER GETTING THE BOOKING AMOUNT.IF THEY LET ME KNOW THIS THINGS EARLIER THEN SURELY ,I CANCELLED MY TRIP THROUGH THE MY HOLIDAY MAKERS INDIA Pvt. Ltd. AND GO THROUGH MAKE MY TRIP PVT LTD ONLY.YES I SUPPOSE WILL USE HELLO TRAVEL AGAIN IF THEY CALL AND EXPLAIN ME WHY THOSE THINGS HAPPEN,OTHER WISE NO.I WILL REALLY PREFER ANY OTHER TRAVEL AGENT IN 2016 FOR EITHER HONGKONG OR SINGAPORE.

6 January 2014  

Travel was very good but tour operator my holiday makers was not good there were lot of hidden charges in the package cost.

19 November 2013  

worst cum worst experience of my life travelling with my holiday makers bakwas service bakwas hotel

24 June 2013  

i had a very bad experience with the travel agent.