Emirates – The Dubai based airline company, was named as the World’s Best Airline 2016 at the Skytrax World Airline Awards 2016. Emirates also grabbed up the awards for World’s Best In-flight Entertainment and Best Airline in the Middle East in this prestigious function. The World’s Best Airline Awards are considered as a renowned global benchmark of airline excellence, and completely based on the results of the largest airline passenger satisfaction survey in the airline industry.
A total number of 19.2 million completed surveys covering 280 airlines, by customers hailing from more than 104 countries, were participated in this year’s survey and the results of Skytrax awards were totally based on them. The survey measures quality standards of airlines across 41 key performance indicators of front-line services and products to set the winners.