» Payment Terms & Methods: * 50% advance to be paid for booking of the total tour package cost.
» Cancellation & Refund Policy: • Upon cancellation, refund will be made after deducting the Retention Amount. n • Retention Amount ies as per the number of days left before your package start date. n • Refund will be made within 15 working days from the date of receipt of the cancellation.
» Other Terms & Conditions, if any(optional): • Your accommodation is selected as per your budget. n • The rate communicate to you on email is calculated on the basis of hotels and room type mentionedn • We do not have any hidden charges except your lunch and dinner. n • Any extra bed/ breakfast which are not mentioned have to be paid directly by guest as per hotel policy. n • The above rates are valid for the mentioned period only. n • In A/C Deluxe category Houseboat, A/C will be operational from 9:00 P. M. to 6:00 A. M. n • Rooms will be Non A/C at Munnar and Thekkady for all category of packages if package has Munnar or Thekkadyn • In case of any unexpected bandh or strike, we will make alternative arrangements, please bare with us. n • Balance payment will not be accepted by Cheque or DDn • We strongly suggest that you should check the reviews and location of hotels mentioned to make sure it is as per your preferences before confirming the package and change of hotel on arrival would charge retentionn • In case of non availability of rooms in the specified hotels, we will inform you the same and will give you different Options of hotels and rate will increase or decrease depends on the hotel selection. There will not be any change in the hotels specified without your concern. n • The above package is only an offer and not a confirmation. We shall proceed with your booking only after we receive your confirmation and advance and on availability of hotels mentioned. n • Cancellation fees will be applicable as per the hotel normsn n n Cost Includes n o Above mentioned fare is appilicable for the base category room accommodation on twin sharing basisn o Pickup and drop from Cochin Airport or Railway station or Bus stationn o All sightseeing, land transfer & inter hotel transfer. n o Driver’s bata, tollfare, parking, road tax and fuel charges. n o Transportation as mentioned with an English speaking friendly driver throughout your trip. n o Accommodation as mentioned with breakfast. n o Houseboat exclusively for you with all meals which includes welcome drink, snacks, tea, lunch, dinner, breakfast, n o mineral water etc. n o Houseboat check in at 12Noon and cruises till 5 PM, Boat will be anchored till 8 AM and cruises till 9AM for checkoutn o All houseboat related inclusions are applicable only if the Itinerary is including Houseboat stayn o Candle light dinner, flower bed decoration & honeymoon cake in Houseboat only for honeymoon packages. n Cost Exclusionn o Entrance fees to Amusement parks & Boating charges. n o Optional activities mentioned in the itinerary. n o Compulsory Gala Dinner on Xmas & New year Eve if applicablen o Any services not specifically mentioned in the inclusions