» Payment Terms & Methods: *35% advance to be paid for booking of the total tour package cost
» Cancellation & Refund Policy:
* 75% Refund will be made within 60 working days from the date of receipt of the cancellation.
* 50% Refund will be made within 45 working days from the date of receipt of the cancellation.
* 25% Refund will be made within 15 working days from the date of receipt of the cancellation.
» Other Terms & Conditions, if any(optional): CANCELLATION POLICY
In case of cancellation of tour travel services due to any avoidable unavoidable reason s we must be informed in writing.
Cancellation charges would be effective from the date we receive letter in writing and cancellation charges would be as follows:
• Minimum Cancellation is Rs. 500 Per head .
• 15 Days before Checkin Date 25% of the package amount.
• 10 Days before Checkin Date 50% of the package amount
• 05 Days before Check in Date 100% Retention.
• No refund or any changes will be accepted at last minute for tour starting or after starting or middle of the tour.
• Above are the cancellation rules but we will put our best possible effort to waive minimize the cancellation charges
PREPONE AND POSTPONE
• If in case you wish to prepone postpone your travel dates, we request you to inform us 7 days in advance via mail.
• We do not charge anything if the package is postpone prepone once. However after the first time additional charges will be levied.Please note that the services and the costing will be subject to availability of Hotel Volvo and season offseason time.(Do intimate us 7 days prior to your journey ) We do not accept any change in plan within 7 days of travel date. However in rare cases like adverse climatic conditions or strikes, package can be postponed which will intimated to you beforehand.
• All refunds to be made within 30 working days from cancellation date
• Refunds to be made in respective accounts or Credit card only
• No refund in cash
* Rates May Fluctuate During Festive Seasons (I.E HOLI, DIWALI, NEW YEAR, WEEKEND ETC)
* Similar Hotels Will Be Provided In Case Selected Hotel Is Un-Available
* 5% GST extra on all bank transaction Cash deposit NEFT RTGS IMPS etc
•* Any cost arising due to natural calamities like, landslides, road blockage, political *disturbances (strikes), etc
(to be borne by the client, which is directly payable on the spot).
Package Terms & Conditions
• Extra Person: Children between 0 to 5 years- complimentary, above 5 years is 35% of the package price per person
sharing the same room with an extra bed.
• Meals in the Package can only be availed in the provided hotel.
• Meals on traveling is not included in the package and shall be paid by the customer.
• Entrance fees at any point shall be paid by customer.
• All packages are extendable on pro rata basis at the time of reservation only or subject to availability.
• Advance payment must be made with a credit card or cash deposit in bank. Remaining amount, taken during check in at hotel.
• No refund for short stay and unavailed facilities.
Thank you for consulting Exotic Himalayan Tours N Travels for your trip, we hope you find all the above information in order..