I would rate clouds travel 8 out of 10. They were very courteous and tried to help us in every possible way by calling us in between throughout the journey.The main thing they try their best to satisfy their clients.Only certain gaps r there in planning the tour itinerary . The hotels they provided us in dharamsala and dalhousie were excellent but at the hotel paras in chandigarh we did not have a good experience. They provided a very comfortable car for the trip. I could have given them 10 out of 10 but for certain areas they need to improve n gather more information before they plan a route.