Fantastic customer service, Imperial Journey was helpful and gave me just what I needed. tq Regards, Paru
We were very impressed with this imperial journey travel company from day 1. Our agent was very responsive with emails and phone calls (usually within 24 hours) and answered all my questions and attended to our needs and requests. The detailed itinerary was exactly as stated including all the meals and no hidden fees. Our 16 day customized trip ended up being AMAZING and exceeded our expectations. And having private tour guides was an awesome experience. All our pick ups and transfers and domestic flights went smoothly. The hotels chosen were very nice too, we preferred small boutique hotels with character and great views. It was nice to have a local cel phone provided to use as well which came in handy when we were at a restaurant where nobody spoke English and we called our agent karan to help us translate. Our trip ended up being one of our top favorite trips and we highly recommend this company to all our friends! Regards. Maniam Sankar
Our trip was filled with a lifetime of memories! The staff at imperial journey travel agency was easy to work with, working with us to create a trip that had something for everyone. They were very responsive. The hotel accommodations were great with central locations to all the best sites. Our tour guides were all passionate, spoke great English, and made the most of our time. The itinerary was the perfect mix of organized tours and free time The drivers picked excellent restaurants, wine tastings, pointed out the must see sites and allowed us sometime on our own. We can't wait for our next indian adventure!
We were very impressed with this imperial journey travel company from day 1. Our agent was very responsive with emails and phone calls (usually within 24 hours) and answered all my questions and attended to our needs and requests. The detailed itinerary was exactly as stated including all the meals and no hidden fees. Our 16 day customized trip ended up being AMAZING and exceeded our expectations. And having private tour guides was an awesome experience. All our pick ups and transfers and domestic flights went smoothly. The hotels chosen were very nice too, we preferred small boutique hotels with character and great views. It was nice to have a local cel phone provided to use as well which came in handy when we were at a restaurant where nobody spoke English and we called our agent karan to help us translate. Our trip ended up being one of our top favorite trips and we highly recommend this company to all our friends!
I have just got back from a family holiday in Kerala and I can only say that from being picked up at Split airport until we all left we had a fantastic 5* experience with imperial journey. A fantastic holiday, a fantastic team organizing the events. The only negative - we should have gone for 2 weeks!!Fantastic Customer Service! Regards, Megala
Brilliant, Brilliant, Brilliant. The representatives at activity holidays with Imperial Journey is the best I have ever met. Eager to please, friendly, safety always at the forefront of every activity they do and most importantly did we have fun? Yes. We spent 7 days cannoning, Cochin, house boat, Munnar and a trip to Split on our rest day, which kept our 2 teenage boys very happy. In addition to making sure our activities were ok they looked after us like we were family. Recommending restaurants sorting out transport making sure we were having the best holiday ever. We had no worries during our stay. Our accommodation was fabulous clean, modern, stylish great apartment better than any hotel and food and service at cochin and munnar restaurants were good tasty home cooking. Our impression of Local Peoples people through activity holidays ... Warm, friendly, welcoming, nothing too much trouble, no worries. Will definitely be back. Thanks, Shalani
My friend and my family have finished a 5 day kerala tour with Imperial Journey! It was a very easy process to book tour with imperial journey and communication was excellent, we emailed them with only 1 weeks noticed and they arranged everything. Our trip started from cochin and we covered cochin munar alleppey within 5 days. I thought that we didn?t cover all the places . Being young and active we wanted to experience the best/most exciting kerala had to offer and the Imperial Journey team tailored our time to suit that- we did cover all the major places in kerala. But Imperial Journey proved us fantastic holiday. Our rep was always around, continually evaluating our next activity based on weather and how we were feeling. The service was amazing! The apartment was perfect and the food at our restaurant was delicious every night. So I want to say a very big thanks you to Imperial Journey . We will defiantly come again and will use your services. Tq. MuPaSelva
Our Honeymoon trip to Kerala with Imperial Journey was as good and flexible as many have already written about Imperial Journey. Contacting was easy, safety issues were properly considered and our guides were professionals. This holiday can be recommended all who want to have well organized activities without any stress of practical issues. To make short story long, we were pleased to see how much all of the personal of Imperial Journey cared about our holiday. It started with a hassle with flights due to bad weather conditions, and we were landed on a wrong airport. Stuff of Imperial Journey was really help full in bringing us to our hotel. The same caring attitude continued throughout the week. We had a lot of different activities to choose from and we enjoyed them all, from tea plantation and shopping in the local markets . The timing of ours in the end of the September was perfect; nature was green, it was not too hot, and because actual holiday season was not started yet there were no traffic jams or too crowdie in towns and Split. On the other hand the water was still little bit chilly for swimming .Munnar appeared a very beautiful town with a beautiful old part. Not especially good for shopping, but restaurants, views, easy accessibility of the activities and beautiful beach were neat. Over all Trip was memorable. Thank you. Murale
Mr Amit Sharma our agent was available through text, e-mail and phone calls at every possible moment. Every question or concern was addressed instantly, and we were never made to feel that we were a bother. His clients truly do come first. We told him what we desired during our travel, and he planned every thing accordingly to our tastes and preferences. We enjoyed every minute of our trip. We were so well taken care of. Our tour was monitored daily by Mr Amit Sharma & Mr Karan Bansal of Imperial Journey and that was excellent. You guys have been amazing, so prompt and helpful with my queries. Although there is a slight hiccup at the middle of the journey but that add spices in our trip. I would definitely book with you again and will recommend you to all my friends. Not forgetting our great driver Mr Arumugam, who is always very attentive on the road making us feel safe throughout the journey. Regards, Povan
We had a wonderful time in Kerala. Special mention to Vijay kumar, our driver. He was very courteous and nice and took us around to all the places. The resorts at Munnar, Thekaddy and Allepey were beautiful and we had a comfortable stay. It was very good experience. For sure I will recommend your good Company to my friends and to anyone who wish to go and visit kerala. Regards Tharmavathy
My stay at India was good. My family and I enjoyed as we got to experience staying at a different country.a place of our grandparents. Unfortunately our stay at hotel sri Annapoorna was not as comfortable as the other hotels. room was not well maintained and was worst at hygiene matter. Please look in to it. We were also not happy with the driver as he didn't know much about the places we were to visit in tamil nadu. he was good in Kerala. I'm highlighting to you about this because we are new to the place and expect somebody to bring us around. That person should know something about that place. Other wise nothing much to complain. Thank you so much for the great trip...will want to come back to India next time and travel with u for better experience. Thank you again. Regards, Annushiya.
The whole trip was perfectly planned with quality accommodation, private cars and friendly, knowledgable tour guides at each destination. Great service and great value for money. Travel light, but don't forget your camera. Kerala is full of fantastic photo opportunities. thanks
Trip was memorable, there were some issues in our hotel but you took instant action and solve the matter. Your prompt action solved all the issue and we enjoyed the whole tour without any problem. Thanks for your help and we will always recommend your company imperial journey in future tour of india or I will also refer my friends to use your services. Thank you and best regds Kumaran,
thanks for this memorable trip, i enjoyed my trip specially the varanasi and gaya sector, it is one of my best trips in india. the hotels were good and the driver was also very good and know hindi and english very well. I am impressed with your management how you followed us during the tour and as your backhand member called me every day and take feedback from my daily trip. it is very helpful for me. we appreciate with your efforts.
Entire Trip was worse ever that i encounter in my life. Driver did not check and follow the itinerary given by the company. Driver just drive to the destination as per plan. Imperial Journey team did not call and ask how the trip and what is required on the Trip while we in Kerala. Look like we been totally abused with the Itinerary but the actual not given the Service. Driver did not stop for shopping for Food. My family member very much disappointed on that issue. Hotel selected are poor service interm of Facilites. Destination schedule and plan does not meet the requirement. Everyday rush one destination to another and limited time for R&B and Shopping. many Places as per itinerary did not bring to, and did not acknowledge, until the last day. when check the Itinerary found we been abused. After the trip, i send the report of feedback, the Company replay as cant do much since its already over. they will do improvement at thier end. We be come the victimize and the trip does not value to the cost we paid.
imperial journey have fantastic service, great price and a fantastic holiday. A lady i spoke to was very helpful and organized champagne for my wife's birthday on arrival with a complementary upgrade in Mumbai it was a beautiful hotel in the perfect location that we requested. As i said before, fantastic services with cheap economy price and a holiday to remember. I would recommend to everyone. Cant wait to book my next one! Thank you Rama
We booked a holiday of kerala in May 12 for 5 days with Imperial Journey, It was a very special trip for us and we had some fantastic time at the resort which was recommended by them and it come s out one of the memorable holiday for us ever. A very professional company and lovely staff. We use them soon again and recommend to our friend and family. Special Thanks to Mr. Karan Bansal to Gave us full Satisfaction. Regards Mr. Mani Maran
Fantastic customer service in whole tour with standard hotels, we have happy with imperial journey, we will recommend to people who wanna travel in south india. warm & regards Gunalan
Dear Mr. karan bansal Thank you very much for all your help, as it says in the program, we think everything was made as you promised. We really enjoyed our time in India and when we come back we will ask you to help us again. Our first and last tour guides were outstanding, kerala have truly amazing and we had fantastic time in munnar, thekkady, we really love house boat. your price was very cheaper with excellent services of your company
yesterday night we came back in Malaysia from mumbai, best wishes for Ankur driver he speak good english & I'd definitely recommend your company karan bansal. And yes, certainly to all my friends who want to visit India, We had great fun and an unforgettable experience in short trip. i will send you complete feedback after thailand trip. thanks karan for trip.
Really fantastic experiences with imperial journey, prompt help with co-ordination and follow-up regular and communication was excellent and we did get the package promised. Mr. Karan Bansal had a great job, because all the arrangement was fantastic, my son very like it rameshwaram madurai trichy city and also ooty, we are again planning to visit india but not south india, we try to come north india with you, our all the group member will recommend of imperial journey for every traveler who want to travel in india from world.
I booked with Imperial Journey our tour. it was wonderful experiences we will recommend for everyone who want to travel in India special thanks for abhishek
it was shot trip only 5 days but amazing kerala, imperial journey done great job, driver Kartik have good speak english, mr. karan bansal trustworthy person and worth the money and time spent with imperial journey next time i will again come with you !
Hi Imperial Journey Had a fantastic time and trip was awesome, thanks
This is the first time I have booked through Imperial Journey and based on this experiences was awesome, great job karan bansal, bye
Thanks a lot for gave us a good support during the tour to Kerala. We are satisfied with the arrangements made by you during our trip. The hotels were fantastic as our standards Budget, The chosen hotels at different places like Guruvayur, Munnar, Thekkady, Kumarkom and Kovalam are very cozy and above our expectations. we thank you for extending our stay in thekkedy. It was really a good time we had there. We would like to extend our heartly regards to Imperial Journey, you and always remembered Mr. Thomas for making our tour a success. We look forward for a good relation in future.
Our trip to India was awesome! Imperial journey company did a great job tailoring the itinerary to us. Very helpful and personable.
hello Imperial Journey I recently traveled to India with my wife and our 14-year-old son. We contacted Mr. Amit at Imperial Journey. From the very start, Amit took time to get to know me and my family. The itinerary he designed for us was incredibly thoughtful and c onsiderate. Thank you for memories. superb arrangment. thanks
Thanks alot Karan Bansal and fantastic experience with your company!!!
Thanks for arrangement, Our Experiences Was Excellent with Imperial Journey, We Enjoyed a lot, Shrdi hotel Sai Grand Castle is ok, but hotel Bawa Continental in Mumbai was Fantastic, Drive was Good, destinations was perfect and totally according to our needs & Requirement, I will Recommend imperial journey to my friend and family, bye
thanks karan, Driver manoj Was excellent, well know to drive and speaking good english, also very decent person, I like him, In future I will travel with imperial journey, give me same driver, in one word superb,
thanks karan Bansal to arrange tour and Very Well Organized according our requirement and unbelievable tour, Services was excellent
Dear Karan, Thanks for the mail. services was good driver speak tamil and very good Munnar hotel was good,Mr Karan Bansal service was excellent. Everything was good.
hi karan our family enjoyed a lot in varanasi, boat ride was good, agra guide ok, and driver were very accomodative. great work & arrangement All the best imperial journey Thanks.
wonderful tour, services was excellent
memorable tour excellent experience with Imperial journey, thanks to abhishek Jain for help
Mr Karan Bansal from Imperial Journey was good. The driver cum guide was fantastic. The hotel at fort Cochin was ok but not up to our expectation. The breakfast tha was given was set menu. We were expecting buffet kind of breakfast. Mr Karan Bansal service was excellent. Everything was good. The driver were very accomodative. He can speak english and tamis. Yhank you, Mohan