Japan Association of Travel Agents (JATA) was established in June 1959 with a joint effort by 26 travel agents who were registered with the Ministry of Transport. Today, JATA is a travel industry association designated by the Ministry of Transport apart from being approved by IATA. In present times it is a trade organization for travel agents and other allied service providers with a membership of 1,216. JATA runs several Chapters in many major cities in Japan.
The main objective of JATA are as follows:
- To improve the quality of services provided to travelers to and from Japan.
- To contribute to the development of the travel and tourism industry
- Disseminating industry information and encouraging cooperation among members.
- To promote the development of businesses and legislation.
Who can be its Member
The membership range of JATA covers travel agencies, tour operators, companies and organizations closely related to the travel industry. It further accommodates non-resident travel agencies, hotels, destinations, travel-tourism suppliers and transportation companies.
The JATA serves the travellers directly by settling customer complaints, maintaining a compensation system, and conducting examinations and training sessions for the member travel agents. Through their set code of conduct, JATA regulates the travel agents and restricts them from indulging in foul practices.