Headquartered in Mississauga in Canada, The Association of Canadian Travel Agencies (ACTA) is a national not-for-profit trade association with members from all verticals in the travel and tourism industry. Hailed as the largest travel industry organization in Canada, ACTA was formed in the year 1977 as a mark of its independent identity from the American Society of Travel Agents (ASTA). In present times, ACTA represents almost 2600 retail travel services providers on the larger forum.
The prime mission of ACTA is to serve as the mouthpiece of the retail travel services industry. Further, it strives to create and maintain continuous and effective dialogues between the industry and government organizations on topics related to the business environment. Along with these ACTA tends to enhance the degree of professionalism within the industry by striking a professional relationship with the Canadian Institute of Travel Counselors (CITC).
Who can be its Member
ACTA accepts membership of retail travel agents, tour operators, travel wholesalers and national and international travel suppliers, such as airlines, hotels, car rental companies and cruise and rail lines. The membership is offered under two heads- Retail Membership and Allied Membership.
ACTA work flow and its relations with the members and allied bodies are regulated by a Board of Directors. The Code of Ethics and Standards of ACTA guides the members to provide clear, straight and quality service to the travellers to ensure the safety of their travel investment. At the same time, it sets certain norms for the members on how to keep a good working rapport with other fellow members.